Frequently Asked Questions
Everything you need to know about bringing Blackboard style into your home.
How long will it take for my furniture to arrive?
Most in-stock items ship within 3-5 business days. Large furniture pieces are delivered via our white-glove service and typically arrive within 2-4 weeks depending on your location.
What is your return policy for home decor?
We offer a 30-day return window for most decorative items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer fabric swatches for sofas and chairs?
Yes, we want you to be confident in your choice. You can order up to five fabric or leather swatches free of charge through our 'Request a Swatch' page.
Are your wood products sustainably sourced?
At Blackboard, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.
How do I track my delivery?
Once your order ships, you will receive a confirmation email with a tracking link. For freight deliveries, our carrier will contact you directly to schedule a specific delivery window.