Returns & Exchanges
At Blackboard, we want you to love your home. If your new furniture or decor doesn't fit your space perfectly, you can return most items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Request
Log into your Blackboard account and select the order you wish to return to receive a prepaid shipping label and return authorization number.
- 2.Pack With Care
Carefully repackage your items in their original boxes with all protective padding and hardware to ensure they arrive back at our warehouse safely.
- 3.Ship It Back
Affix the provided return label to the exterior of the box and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
